Legal Documents

Terms & Conditions – Please Read Before Using the RA99 Platform

By creating an account or using ra99's services, you agree to all of the terms and conditions below. We've written them in plain language to keep things clear. Our support team is always available if you have any questions.

Last Updated: January 1, 2026 — These terms and conditions are subject to change at any time. Check back regularly.
Important Notice

Please read this page carefully. By using ra99, you confirm that you are at least 18 years old and that you understand and accept all of these terms.


Key Policies at a Glance

Key highlights from ra99's terms and conditions

Age Verification

Users must be at least 18 years old to use ra99. Accounts belonging to minors will be closed immediately and all balances forfeited. We may request identity documents for age verification at any time.

One Account Policy

Each person may only register one ra99 account. Creating multiple accounts will result in all accounts being closed and all bonuses being forfeited. Different members of the same household may hold separate accounts.

Bonus Terms

All bonuses are subject to specific wagering requirements. Accounts found to be abusing or manipulating bonuses will be suspended. Full bonus terms and conditions are listed alongside each individual offer.

Payments & Withdrawals

Account verification (KYC) must be completed before withdrawing. Suspicious transactions may be temporarily held for review. ra99 complies with all international anti-money laundering regulations.

Account Security

Keep your account password and login details strictly confidential. You must not allow anyone else to use your account. ra99 is not liable for any unauthorised access to your account.

Responsible Gaming

. Maximum deposit limits depend on account level and verification status.


Need Help?

If you have trouble understanding any of the terms, please contact our 24/7 support team.

View FAQ
Warning: These terms and conditions constitute a legally binding agreement. Please read them in full before using ra99. If you do not agree with any of the terms, please refrain from using ra99.

1 General Terms

Ra99 (https://ra99.blog) is an international online gaming platform. These terms and conditions form a legally binding agreement between ra99 and its users. By accessing the platform or creating an account, you agree to all of these terms.

These terms and conditions are available in both English and Bengali. In the event of any dispute, the English version shall take precedence. ra99 reserves the right to amend these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

All ra99 services operate under an international gaming licence. We are committed to fair play, transparency, and player protection. These Terms and Conditions Applies equally to all members.

2 Account & Registration

To open an account with ra99, you must meet the following requirements:

  • You must be at least 18 years must be.
  • You must provide accurate and truthful information at the time of registration.
  • One person, one account only open.
  • Transferring or selling your account to another person is strictly prohibited.
  • Residents of countries where online gaming is prohibited are not permitted to register an account.

After registration, ra99 may request identity verification (KYC) documents at any time, such as a national ID, passport, or other valid document. Withdrawals may be temporarily suspended until KYC is completed. Accounts created with false information will be closed immediately and all balances will be forfeited.

It is your responsibility to keep your login credentials (username and password) strictly confidential. If you suspect any unauthorised access to your account, contact ra99 support immediately. ra99 will not be held liable for any losses resulting from a failure to secure your account.

3 Deposits & Withdrawals

Ra99 accepts deposits via Mobile Banking, Nagad, Rocket, and other popular mobile banking methods in Bangladesh. Minimum deposit amount BDT 100. Maximum deposit limits depend on your account tier and verification level.

  • Deposits are usually credited instantly or within a few minutes.
  • KYC verification is required before making a withdrawal.
  • Minimum Withdrawal Amount BDT 500
  • Withdrawal requests are typically processed within 24 hours.
  • Additional verification may be required for suspicious transactions.
  • Only use payment methods registered in your own name.

To prevent money laundering, ra99 complies with all international AML (Anti-Money Laundering) policies. ra99 reserves the right to report suspicious transactions to the relevant authorities. Terms and Conditions ra99 reserves the right to void any transaction made in violation of these terms.

4 Bonuses & Promotions

Ra99 offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms, which are clearly stated on the offer page.

  • Withdrawals will not be processed until the bonus wagering requirements have been met.
  • Using multiple accounts or a VPN to claim bonuses is strictly prohibited.
  • Bonuses may only be used on specific games.
  • Bonuses cannot be converted to cash and are for gameplay use only.
  • Ra99 reserves the right to cancel or modify any bonus or promotion.

Any attempt to abuse bonuses or manipulate the system will result in all bonuses and winnings being voided, and the account may be permanently closed.

5 Games & Betting

All games on ra99 are powered by certified RNG (Random Number Generator) technology and are regularly audited by independent third parties to ensure every game is fully fair and unbiased.

  • RTP (Return to Player) information for each game is available on the respective game page.
  • If a game is cancelled due to a technical error, the wagered amount will be refunded.
  • Ra99 is not responsible for games interrupted due to connectivity issues.
  • Any proven allegation of match-fixing or result manipulation will be subject to a full investigation.

Any winnings obtained by exploiting a software bug or glitch will be voided and the account will be subject to action. ra99 is committed to fair play, and this commitment is reflected in our Terms and Conditions-'s hub.

6 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

  • Creating multiple accounts or using another person's account.
  • Using bots, automation, or any type of software to play games.
  • Bypassing regional restrictions using a VPN or proxy.
  • Colluding with other players to manipulate bonuses or games.
  • Using the platform for money laundering or any form of illegal financial activity.
  • Attempting to carry out a cyberattack on ra99's systems, servers, or network.
  • Creating an account with false or misleading information.

Any violation of this prohibition gives ra99 the right to close the account, forfeit the balance, and take legal action if necessary, all without prior notice.

7 Privacy & Data Protection

Ra99 treats the protection of your personal data as its highest priority. Our full privacy policy here available.

  • Your data is protected by SSL encryption.
  • Your information is never sold or transferred to any third party.
  • We may be required to share information with authorities to comply with legal obligations.
  • You may request to view or delete your data at any time.

Ra99 uses cookies and tracking technologies to help improve the quality of our services. For more details, see our Privacy Policy read.

8 Responsible Gaming

Ra99 believes gaming should be purely for entertainment. We actively work to prevent gaming addiction and provide players with a variety of tools to help them stay in control.

  • Deposit limit: Set daily, weekly, or monthly deposit limits.
  • Session Limits: Set a maximum time limit for your gaming sessions.
  • Cooling-off period: Temporarily pause your account.
  • Self-Exclusion: Close your account temporarily or permanently.

Ra99 is strictly prohibited for users under the age of 18. Parents and guardians are advised to use parental control software to prevent minors from accessing gaming platforms. For more information, visit our Responsible Gaming View page.

9 Account Closure & Suspension

You may request to close your ra99 account at any time. Please withdraw any valid balance before closure. Any bonus balance that has not met the wagering requirements will be forfeited.

Ra99 may suspend or close an account without prior notice in the following circumstances:

  • Breaching these terms and conditions.
  • If a fraud or cheating complaint is raised against you.
  • If registration using false information is proven.
  • By order of a court or regulatory authority.

10 Changes to Terms & Legal Matters

Ra99 may at any time amend these Terms and Conditions reserves the right to modify, amend, or update these terms at any time. You will be notified of significant changes via email or through the platform.

Continued use of ra99 after any changes have been made will be considered acceptance of the updated terms. This agreement is governed by international gaming laws. Any disputes will be resolved through negotiation where possible.

If any part of these terms is found to be legally unenforceable, the remaining provisions shall remain fully valid and in effect. Any claims against ra99 must be submitted within six months of the date of registration.

For any questions or concerns, please get in touch with us. Our support team is available 24/7, seven days a week.

FAQ

Frequently Asked Questions About Terms & Conditions

ra99 may update these terms at any time as needed. Members will be notified of significant changes via email or through the platform. We recommend visiting this page regularly to stay up to date.

No, each person may only register one ra99 account. If multiple accounts are detected, all of them will be closed and all bonuses and winnings will be forfeited. Different members of the same household may hold separate accounts, provided they use different devices and payment methods.

Yes, each bonus comes with specific wagering requirements. Bonus funds must be wagered a set number of times before a withdrawal can be made. Full terms are listed alongside each offer — please read them carefully.

Withdrawal requests are typically processed within 24 hours. Requests from verified KYC accounts are usually processed even faster. Transactions flagged for review or additional verification may take longer.

If your account is closed due to a rule violation, your balance may be forfeited. However, if you close the account yourself, any legitimate real-money balance (excluding bonuses) will be returned. Contact our support team for more details.
Want to know more?

Find answers to many more questions on our full FAQ page, or contact support directly.

View All Questions
Related Pages
Privacy Policy Responsible Gaming About Us FAQ

Get Started Today

Join ra99 and enjoy with confidence

Join millions of gamers under our transparent terms and conditions. Trusted platform, fast payments, and support in Bengali — all in one place.

Not for under 18. Play responsibly.

বাংলা